Job Description

Benefits:

401(k)

Employee discounts

Training & development

Highlands Ranch Animal Hospital is a Veterinary practice, located in beautiful Carmel Valley. We are searching for a qualified candidate to fill a part- time veterinary receptionist position. This position requires an outgoing, enthusiastic, motivated, compassionate, and dependable person with a positive attitude and excellent customer service skills. We are a small animal exclusive practice that is growing fast. Come work in a healthy and happy work environment with room to grow, at every level. A minimum of 2 years of professional Veterinary experience required. If you possess these qualities and are looking for a long-term commitment, we look forward to meeting you. We are a paperless practice, therefore a working knowledge of Cornerstone is ideal, but not required. Wage based on experience. Visit us at our website at to see what we are all about! Contact/send resume to Jessica Eastwood at jessica.eastwood@highlandsranchanimalhospital.com

Our clinic hours are Monday – Friday 7:30 am to 6:00 pm. We are closed on the weekends and observed Holidays. Part time benefits after 3-month probation include: uniform costs, sick pay, discounted veterinarian services.

Receptionist Job Responsibilities:

Serves customers by greeting, welcoming, and directing them appropriately.

Notifies veterinarian technicians of their arrival.

Answering phone calls on a multi-line system professionally and efficiently.

Scheduling appointments according to the guidelines for hospital flow.

Ensure patient records are accurate and complete by verifying patient and client information and updating existing client files.

Prepare and mail thank you and welcome cards.

Collect client fees, credit card charges, handling cash.

Explain and demonstrate product and answer questions concerning medications.

Able to open and close down facility with minimal supervision.

Contributes to team effort by accomplishing related results as needed.

Preparing health certificates accurately, lab requests, euthanasia forms

Handling and counting medications in a pharmacy setting

Receptionist Qualifications / Skills:

Telephone Skills

Verbal Communication

Professionalism

Customer Focus

Organization

Informing Others

Handles Pressure

Support Management

Education, Experience, and Licensing Requirements:

High school diploma or equivalent

Customer service experience

Typing skills required

Minimum 2 years’ experience as a receptionist, preferably in the medical or veterinarian field

Familiarity with phone systems

Previous experience with Microsoft Office software preferred, emails, general computer knowledge

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